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About Us
Experience:
At Dean's, we have over 35 years' experience in the office equipment industry. We understand your office equipment needs and have the knowledge to provide the correct solutions to your office automation problems.
Training:
Our Service, Sales, and Administrative employees are thoroughly trained to ensure your complete satisfaction.
Locally Owned & Operated:
Unlike many office equipment companies, which are part of major holding companies, Dean's is owned and operated by people who live right here in the Triad. So, when you need a fast decision or want to talk "to the person in charge", we are right here in your community, ready to assist you.
Award Winning Product Line:
Dean's is an authorized dealer for some of the best-known names in the office equipment business. We carry the Toshiba and Canon lines of copiers, the highest-rated lines recognized by Hansen's guidelines. We also carry shredders, office furniture, and office supplies in addition to the full line of HP, Lexmark, and Okidata desktop printers.
Technical Expertise:
One of the most important aspects to consider when buying a new office machine is the technical service you will receive. At Dean's, emphasis for the past 25 years has been on technical service. All of our technicians are factory-trained, with an average tenure of 10 years in the Dean's service force. This training and experience means you receive a fast and effective solution to your technical needs. Our technicians keep your equipment running efficiently so your office can run efficiently.
Full Range Of Financing Options:
At Dean's we provide a wide selection of financing options. So if you want to rent, lease, or purchase, we have the program you need. And all of our rental and lease programs are handled by us directly so you do not need to be concerned about dealing with some third-party financing company located outside the Triad.
Individual Responsibility & Authority:
Our employees understand that it is their individual responsibility to ensure your satisfaction. So when you have a question or concern, each employee has the authority to do whatever is needed to answer your question or resolve your concern. At Dean's, you get immediate results and answers.
Customer Satisfaction:
The mission shared by all employees at Dean's is to provide the highest quality products and service, to ensure our customers are totally satisfied.